7,500 service Open wallet surgery

Jayos · 02-04-2013, 11:31 AM

OMG!

The MOT is due for my 09 M1100s so I thought with just under 7,000 miles on the clock and being laid up for winter I would treat her to a full service.

I normally do the servicing on my bikes myself but as this is the first Ducati I have owned I thought the local dealer should be the best option for the first service.

My first quote was expensive at £350 but was told this includes changing the belts (a normal service is £180) However, they couldn't do it this week so I called the next nearest dealer.

Shock isn't the word, I fell off my chair!
The customer service from the second dealer was much better and a really nice guy called me back with a price within 20 mins.

£800

When I asked why so much he explained well it's combining two services in one and includes the belts and the valve clearances. We only work with Ducati recomended prices.

A quick google found Glasgow Ducati with very transparent pricing:
£220 for a major service
No additional charge for belts as tension checked anyway
£165 for valves
Total = £385

What a difference!
Glasgow is way too far for me as I live in East Anglia but wow, it would be cheaper for me to take the bike to Glasgow.

How can a dealer justify £800?

Now I just don't know what to do.........
Might just have to have a crack at it myself.

Any recomendations on what and where to get the parts required?

02-04-2013, 11:31 AM	#1
Jayos Registered User Join Date: Jan 2012 Location: Colchester Bike: M1200s Posts: 37	7,500 service Open wallet surgery OMG! The MOT is due for my 09 M1100s so I thought with just under 7,000 miles on the clock and being laid up for winter I would treat her to a full service. I normally do the servicing on my bikes myself but as this is the first Ducati I have owned I thought the local dealer should be the best option for the first service. My first quote was expensive at £350 but was told this includes changing the belts (a normal service is £180) However, they couldn't do it this week so I called the next nearest dealer. Shock isn't the word, I fell off my chair! The customer service from the second dealer was much better and a really nice guy called me back with a price within 20 mins. £800 When I asked why so much he explained well it's combining two services in one and includes the belts and the valve clearances. We only work with Ducati recomended prices. A quick google found Glasgow Ducati with very transparent pricing: £220 for a major service No additional charge for belts as tension checked anyway £165 for valves Total = £385 What a difference! Glasgow is way too far for me as I live in East Anglia but wow, it would be cheaper for me to take the bike to Glasgow. How can a dealer justify £800? Now I just don't know what to do......... Might just have to have a crack at it myself. Any recomendations on what and where to get the parts required?