Manchester Ducati

04-01-2013, 04:01 PM

After pricing up a service kit on Ebay, oil, filter and belts for the S4.(genuine parts allegedly) I decided to have a drive to my local’ish Ducati dealer, Ducati Manchester. On arrival I bit the bullet and asked how much said parts would be…

The best I could find on Ebay was Belts £103 oil £32.99 Shell advance ultra, and a filter £12.99, a grand total of £148.98.

Ducati Manchester Belts £87.22 +vat oil £42+vat (ouch)

filter £9.16+vat and a complimentary sump plug washer. A total price, including the dreaded vat £165.

So dealing with really nice peeps, looking around at some very tasty machines and clobber, and a free coffee, cost me an extra £17 ten of which I could of saved getting the oil from elsewhere. So as a first dip into Ducati service prices, I was quite impressed, and I’m as sure as I could be that the parts are genuine.

Also the guy in the service dept said any technical problems, just phone and they will talk me through it.

So all in all very impressed, and when my lottery numbers come up I know where to spend some of it.

Rally · 04-01-2013, 07:21 PM

It's nice to read positive things about dealers, as many people only write things on here when they are not happy. I have found them helpful on the two occasions I have used them as well (Not very local to me!)

singletrack · 04-01-2013, 09:38 PM

Quote:

Originally Posted by Rally

It's nice to read positive things about dealers, as many people only write things on here when they are not happy. I have found them helpful on the two occasions I have used them as well (Not very local to me!)

Indeed.
They are my local dealer and I bought my latest bike from there.
No great experiences there, but no awful ones either.

LouSCannon · 05-01-2013, 09:20 AM

The guys at Manchester Ducati are stars, helped me out on more then one occasion and can never be said to be money grabbing... very lucky to have them as my local dealer!

utopia · 05-01-2013, 02:04 PM

I don't recall the details, but I remember commenting on a recent thread where their after-sales service was very good and exceeded their actual resposibility to some extent when dealing with an issue on a bike they had sold recently to a forum member.
Not only is that good for business, and for Ducati owners in general, but it makes the world a nicer place too.
I'm miles away, but they would get my business if I was local.

I had a helpful experience at Ducati Coventry, so can vouch for their decentness too.
I went in for a new alternator cover when my 750's battery boiled and spewed acid, which dissolved the engine paint. This happened on my first ride after buying the bike (privately).
Instead of selling me a new cover as I requested, they offered to blast, spray and bake a new coating on my old case, saving me the best part of £100.
Its a cracking job too, which is still 100% 5yrs later.

What goes around, comes around.

04-01-2013, 04:01 PM	#1
Marsh... Guest Posts: n/a	Manchester Ducati After pricing up a service kit on Ebay, oil, filter and belts for the S4.(genuine parts allegedly) I decided to have a drive to my local’ish Ducati dealer, Ducati Manchester. On arrival I bit the bullet and asked how much said parts would be… The best I could find on Ebay was Belts £103 oil £32.99 Shell advance ultra, and a filter £12.99, a grand total of £148.98. Ducati Manchester Belts £87.22 +vat oil £42+vat (ouch) filter £9.16+vat and a complimentary sump plug washer. A total price, including the dreaded vat £165. So dealing with really nice peeps, looking around at some very tasty machines and clobber, and a free coffee, cost me an extra £17 ten of which I could of saved getting the oil from elsewhere. So as a first dip into Ducati service prices, I was quite impressed, and I’m as sure as I could be that the parts are genuine. Also the guy in the service dept said any technical problems, just phone and they will talk me through it. So all in all very impressed, and when my lottery numbers come up I know where to spend some of it.

05-01-2013, 09:20 AM	#4
LouSCannon These must fit a Monster? Join Date: Dec 2007 Location: Stockton Heath Bike: Multiple Monsters Posts: 1,036	The guys at Manchester Ducati are stars, helped me out on more then one occasion and can never be said to be money grabbing... very lucky to have them as my local dealer! __________________ "Sometimes it takes a whole tankful of fuel before you can think straight."

04-01-2013, 07:21 PM	#2
Rally Taking life easy........ Join Date: Feb 2010 Location: Wiltshire Bike: Other Not a Ducati Posts: 1,969	It's nice to read positive things about dealers, as many people only write things on here when they are not happy. I have found them helpful on the two occasions I have used them as well (Not very local to me!)

05-01-2013, 02:04 PM	#5
utopia No turn left unstoned Join Date: Jun 2010 Location: leicester Bike: M750 Posts: 4,561	I don't recall the details, but I remember commenting on a recent thread where their after-sales service was very good and exceeded their actual resposibility to some extent when dealing with an issue on a bike they had sold recently to a forum member. Not only is that good for business, and for Ducati owners in general, but it makes the world a nicer place too. I'm miles away, but they would get my business if I was local. I had a helpful experience at Ducati Coventry, so can vouch for their decentness too. I went in for a new alternator cover when my 750's battery boiled and spewed acid, which dissolved the engine paint. This happened on my first ride after buying the bike (privately). Instead of selling me a new cover as I requested, they offered to blast, spray and bake a new coating on my old case, saving me the best part of £100. Its a cracking job too, which is still 100% 5yrs later. What goes around, comes around.