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Members: 591 | Total Threads: 50,764 | Total Posts: 518,031 Currently Active Users: 313 (0 active members) Please welcome our newest member, Atown |
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15-04-2021, 06:41 PM | #1 |
Registered User
Join Date: Mar 2010
Location: Beachtown
Bike: M900
Posts: 2,188
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Kryptonite Locks- Customer Service
Simply outstanding!!
A couple of weeks back I filled out their web form asking if it was possible to purchase a new fabric sleeve for my 'New York Chain' which spent the first ten years of it's life in a damp lock up being chewed and probably Pee'd on be resident Mice and so was in a very sorry state. The next day there was an email in my inbox saying a new sleeve had been sent out F.O.C. with expedited UPS shipping from their U.S. headquarters. In just over a week it arrived at my house- Wow!!
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You're perfect, yes, it's true- But without me you're only you! |
15-04-2021, 07:20 PM | #2 |
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Join Date: Jul 2003
Location: East London
Bike: Multiple Monsters
Posts: 9,702
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It's a bit sexier than the old inner tube I've got on my chain
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15-04-2021, 07:24 PM | #3 |
Registered User
Join Date: Aug 2011
Location: Southampton
Bike: M1100evo
Posts: 2,465
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That's been my experience too, Flip.
I have two locks and, for each one, perhaps 8 years apart, I asked about getting a replacement plastic cover for the keyhole. In both cases, they sent one free of charge from the States. Wow indeed! |
15-04-2021, 08:01 PM | #4 |
Registered User
Join Date: Nov 2010
Location: Bognor Regis
Bike: Other Ducati
Posts: 589
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I have also experienced the same from Kryptonite when I needed a new part for y bicycle U lock. In general I have often found American companies to be good in this way.
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16-04-2021, 10:05 AM | #5 |
Registered User
Join Date: Jul 2019
Location: grimsby
Bike: M1100evo
Posts: 95
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That is excellent. Will remember that when I next buy a security device.
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16-04-2021, 08:55 PM | #6 | |
Registered User
Join Date: Mar 2010
Location: Beachtown
Bike: M900
Posts: 2,188
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Ha ha! I had already brought home from work a length of Heatshrink tubing we use for power cables just in case.
Quote:
So instead I bought a Kryptonite which I have say seems as good as anything (if they really want it they’ll get it I’m sure) but at least they will have to make two cuts to remove it.
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You're perfect, yes, it's true- But without me you're only you! Last edited by Flip; 16-04-2021 at 08:59 PM.. |
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