Motorline - ASHFORD

Phoned up at the weekend to book my 695 in for it's 7500 miler only to be told....

" Errr, as of six pm tonight we will no longer be a Ducati dealership / service. The letters will be going out.."

THE LETTERS WILL BE GOING OUT ??? What f**king good to me is THAT ?????

Sending out letters AFTER the place is shutting down - what a bunch of tw*ts !!!!

What am I supposed to do now ??

Very angry indeed

I take my bike to steve randall he does a great job and is a lot cheaper than ducati. Or give pro twin a try not cheap but will do a good job.(watch they dont do more than you asked for ?)

[gary tompkins]

The Kent/South East has always struggled for official dealers. Never used Motorline anyway TBH. The nearest I got was some recall work about 3 years ago for clutch slave & fuel line on trike. I made 4 attempts to book in only to be fobbed off (service manager not here, at lunch, Zzzz ..etc), and promised to call me back ASAP - which they never did.

My own customer survey says

Anyway.. as Scrapps said - I visit an independant Ducati technician now the monster's out of warrentee. There's other sevice centres about but looks like you'll have to travel outside of Kent to find them now.

May I recommend Ducati Proteam (aka Al & Matt) who've recently moved to Strood from Wimbledon. They do free pickups within a 50-mile radius (including all London postcodes), if you cannot get there.

http://www.ducatiproteam.co.uk/Home.html

6A CUXTON ROAD
STROOD
KENT ME2 2B
01634 711 556

Thanks for the info lads -

Gary, I've been fobbed off so many times by those guys at Motorline so I know exactly what you mean.


Paivi - I just dropped the guys at proteam a line. Thanks, I feel a bit better now....

Will be interested to hear how you get on with them...i have 600 monster in need of a full service and they are very handy to get to from my girlfriends in Gravesend and don't want to go to a main dealer

Originally Posted by rossifumi

Will be interested to hear how you get on with them...i have 600 monster in need of a full service and they are very handy to get to from my girlfriends in Gravesend and don't want to go to a main dealer

Quite a few of us SW London Ducatisti & Monsteristi have been using them for years, and still continue to do so even after they moved. Very knowledgeable, nice & reliable guys.

You can book your bike in for a service with confidence.

Originally Posted by Paivi

May I recommend Ducati Proteam (aka Al & Matt) who've recently moved to Strood from Wimbledon. They do free pickups within a 50-mile radius (including all London postcodes), if you cannot get there.

http://www.ducatiproteam.co.uk/Home.html

6A CUXTON ROAD
STROOD
KENT ME2 2B
01634 711 556

Hi Paivi It might be a good idea to take your address off your post.
someone may just drive round and steal youir bike

Originally Posted by fatbloke

Hi Paivi It might be a good idea to take your address off your post.
someone may just drive round and steal youir bike

I'm assuming you have your tongue firmly in your cheek, but just in case, that's the dealer's address...

Originally Posted by MON

I'm assuming you have your tongue firmly in your cheek, but just in case, that's the dealer's address...

Yep. I don't think there are any wild geckos in Kent.

They may not be able to help with pukka Ducati servicing (as in stamping up the dealership books and stuff) but these guys have worked wonders on my old nail on a number of occasions and are thoroughly nice blokes as well...

Tagg Racing

Old Surrenden Manor Bethersden, Ashford, Kent TN26 3DL

p: 01233820601

Originally Posted by MON

I'm assuming you have your tongue firmly in your cheek, but just in case, that's the dealer's address...

ah I didn't realise that, oh well