ECU ordered from Ducati

01-02-2009, 12:59 PM

I'm not really conversant with how Ducati has set up the dealer network, but is the supply chain the factory through to the UK importer and then you, or is it direct? If it's a case of dealers having to deal individually with the factory then would getting together to collate your information on late deliveries etc be helpful in shouting a bit harder at the factory to get their act together? If you're dealing via the importer then maybe getting round a table and discussing how it could be resolved might bring up a way forward.

In my experience, some words at a conference don't mean a fat lot other than getting in a reply to potentially uncomfortable questions before they get asked in public.

I have to say I'd be surprised (in fact a bit alarmed) if there is no buffer stock held here in the UK for stock items in order to keep service turnaround times down.

01-02-2009, 12:59 PM	#17
Catspoon Guest Posts: n/a	I'm not really conversant with how Ducati has set up the dealer network, but is the supply chain the factory through to the UK importer and then you, or is it direct? If it's a case of dealers having to deal individually with the factory then would getting together to collate your information on late deliveries etc be helpful in shouting a bit harder at the factory to get their act together? If you're dealing via the importer then maybe getting round a table and discussing how it could be resolved might bring up a way forward. In my experience, some words at a conference don't mean a fat lot other than getting in a reply to potentially uncomfortable questions before they get asked in public. I have to say I'd be surprised (in fact a bit alarmed) if there is no buffer stock held here in the UK for stock items in order to keep service turnaround times down.