Insurance cockup with Swinton????

jerry · 26-04-2024, 10:49 AM

Tried to log on to my Swinton Bike insurance policy today ... but unable to do do so ??? they say my user name and password not recognised ,, but I have used them before , so I call them up quoting my policy number and they say yes you are insured with us ,, but we have lost your online details ?????????? wtf ,, and they have the old address when I informed them 5 months ago I had moved ,,but they cant update it as I have to do that online ???? they sent me a reset code ,, but its not working so still cant login blah blah

they did manage to answer one question ,, when im towing my bike on MY trailer it is still insured .....result

26-04-2024, 10:49 AM	#1
jerry Old Git Join Date: May 2006 Location: Cricklade Bike: Multiple Monsters Posts: 2,903	Insurance cockup with Swinton???? Tried to log on to my Swinton Bike insurance policy today ... but unable to do do so ??? they say my user name and password not recognised ,, but I have used them before , so I call them up quoting my policy number and they say yes you are insured with us ,, but we have lost your online details ?????????? wtf ,, and they have the old address when I informed them 5 months ago I had moved ,,but they cant update it as I have to do that online ???? they sent me a reset code ,, but its not working so still cant login blah blah they did manage to answer one question ,, when im towing my bike on MY trailer it is still insured .....result __________________ MONSTERMAN