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31-05-2004, 07:45 AM | #1 |
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HELP ME. Dealer says no go
I have recently had the flakey engine paint syndrome. I took bike to my dealer M & S Motorcycles in newcastle and they first of all showed a lack of enthusiasim towards the problem saying they had never heard of that before. They finally agreed to photograph the bike. After a couple of weeks they phoned and said that Ducati wanted an over all condition shot of the bike. As i have garaged and lovingly cared for the bike since i got it 8 months ago i thought that this would be the turning point and my bike would be re-sprayed at the least.
About a week passed and M & S phoned again and told me the answer from Ducati was NO when i asked for the Ducati UK phone number i was told he didnt have it . I dont think i can trust the dealer. i need some help from other members. Can anyone give me advice. should i now hassle Ducati UK or should i seek legal advice? Please help as i cannot except that an 8 month old bike should have paint peeling off the underside of the casings. Terry do you have a contact at Ducati UK who is in the know about this problem. |
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