UK Monster Owners Club Forum » .: Technical :. » Service/Dealer & Insurance » Less than impressed with Daytonas - Ruislip

 
 
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Old 10-04-2007, 12:45 PM   #1
STIVH
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Less than impressed with Daytonas - Ruislip

I don't like moaning about dealers as it is often a simple case of some oily rag picking the phone up and promising the earth only to dump the problem in the lap of the store/stock man/women.

However when the stock/spares man says I've got it, I've found it and the part that's missing will be with me tomorrow and you'll have all the stuff by the weekend no problem, all I need is your credit card payment, you like to try and gain strength from their honesty and customer support.

When you phone up a week later and ask what happened with the parts as I have just missed one of the best and longest weekends and the part isn't here yet - you do not expect the answer.

"I've found your order the parts are due to be dispatched tomorrow - all I can say is sorry!!!!"

As I said Daytona's of Ruislip I am a lot less than impressed.

Moral of this story - as far as I am concerned - Don't believe a word they say and pester them like hell every day, to make sure your part is where it should be and if not cancel their payment and let other peeps know so that they have a choice to use em' or refuse em' - that way Daytona might decide to be honest and offer some true customer service.

RUINED MY WEEKEND THEY DID !!!!
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