UK Monster Owners Club Forum » .: Technical :. » Service/Dealer & Insurance » Riverside Motorcycles, Northampton

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Old 09-06-2005, 12:39 PM   #1
Terry
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Riverside Motorcycles, Northampton

Took bike for 600 mile service and they sorted the immobiliser problem. The procedure for coding the keys and ECU hadn't been done correctly by Daytona so it's a big BOO to them.
If anyone doesn't know, Riverside took over the old M&P store when it closed so as well as bikes for sale, there is a big clothing/accessory store like it used to be and a cafe in the shop so not too bad waiting for your bike. Open Sundays as well.
I got a good impression of how they cared about my bike so I think they are ok.
Cost of service including oil, oil filter & fuel filter was £120 which I thought was ok. Have to do it to keep the warranty but it's the first time I've paid for a service so it hurts a bit.
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Old 09-06-2005, 05:16 PM   #2
McMONSTRO
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I guess they are still doing Ducati's then!
There was a rumour that they had lost the dealership! Obviously not! Last time I called in they hardly had any Duke's around in the showroom.
They did all my services on the S4, v-happy with the work and especially the prices

McMonstro
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Old 09-06-2005, 08:25 PM   #3
paul620sie
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I posted the thread about their Ducati showroom being full of Jap' bikes etc. Ducati sales guy at track event today assured me Riverside are a dealer and there are no plans to change that.

I have used them for servicing on my 620ie... always good and under quoted price on the phone when i booked it in (both times)
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Old 09-06-2005, 08:30 PM   #4
MrsJel
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£120 for a first service - thats brilliant compared to JHP Coventry they charged £200. Just about to go back to JHP for 6k service, so wish my purse luck! Took a numpty-strada from Riverside, they were very helpful at the time, even though I eventually bought one from JHP (cos they're nearer to home).
Looks like it could be worthwhile doing the extra miles to Northampton for the next service.
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Old 09-06-2005, 09:36 PM   #5
bod
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Sorry to upset anybody ...my first 600 mile service was £59 from Italia Moto in Lincoln but I bought the bike from them (still cheap though even though I droped the price on me bike when buying)
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Old 09-06-2005, 10:16 PM   #6
Terry
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Of course I'm upset bod; I won't sleep tonight after shelling out all that folding
I nearly bought a Monster from On-yer-bike and first service would have been about £220, so £120 was ok in comparison.
The break-down was:
Fuel filter £13.59
Oil filter £8.54
Shell oil £24.68
Consumables £3.50 (no idea what they are?)
1.5 hour labour £70.50
The bits cost £50 so £59 total was a bargain then.
...and Mc, I was in there a few weeks ago and it was a bit sparce so thought they were not doing Ducati anymore but they definitely are still dealers.
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Old 09-06-2005, 11:24 PM   #7
McMONSTRO
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Glad Riverside are still doing Duc's may be taking one down there in the next few months, for its first service(if things work as I hope) Moto at lincoln is the nearest to me but I rang a couple of times and the lead times were Huge!
"were booked up for two months etc" so it was easier to book it in at riverside! 7-10 days! Sure they do a great job, J+R use e'm I know, but For a first service

McM
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Old 30-11-2005, 04:44 PM   #8
Headhunter
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Bike: M620ie
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Angry

Quote:
Originally Posted by Terry
The break-down was:
Fuel filter £13.59
Oil filter £8.54
Shell oil £24.68
Consumables £3.50 (no idea what they are?)
1.5 hour labour £70.50
The bits cost £50 so £59 total was a bargain then..

Bet that was for a burger and chips from the van outside!!!!
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Old 08-08-2005, 07:25 PM   #9
LAURENT
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They don't do Ducati anymore. I had to go to OYB for a waranty claim last week !!
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Old 08-08-2005, 08:49 PM   #10
paul620sie
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I called in DucatiCoventry at the weekend (to checkout a deal on an S2R) and they implied the same so I'm not surprised.

Its amazing, Ducati UK are based in MK and we have travel too far to get to a Ducati dealer!
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