Faster by Design - anyone know them?

30-03-2009, 07:06 PM

Anyone used these guys, orderd some bar end mirros from them 9 days ago and apart from a generic email order confirmation nothing has turned up. Knowone answers my phone calls, returns my messages or replies to my emails.

Now starting to think I;ve been ripped off

anyone had a previous dealings??

30-03-2009, 09:53 PM

Not had any dealings with them but they are a mate of someone on here I recall. I.ll do a search round and see if I can find who it is.

30-03-2009, 09:54 PM

nice one cheers

30-03-2009, 09:55 PM

Here you go.
http://www.ukmonster.co.uk/monster/s...esign+discount

30-03-2009, 10:01 PM

Try PM'ing Roberto and ask if he can help out. I,m not sure if he is still around or not as he has not logged on for quite a while.

31-03-2009, 10:28 AM

Well thats 10 days since I handed over my hard earnt dosh to these guys and nothing has turned up!! no answer to the many calls and no responses to many messages and emails. Either there is something seriously wrong with thier coms or I've been ripped off.

31-03-2009, 02:29 PM

call from the Danny the owner today, apologetic and as a token of goodwill is sending out a more expensive mirror.

a happy end

07-04-2009, 04:21 PM

Quote:

Originally Posted by littlejimmy12

call from the Danny the owner today, apologetic and as a token of goodwill is sending out a more expensive mirror.

a happy end

I would like to correct my earlier overly optomistic post, 16 days on and still no sign of order, despite giving my card details over the phone to the owner a week ago. Spoke to him this morning and he said he's call me back and so far no call. Now he's not answering the phone again

I have cancelled the order and for all of you out there I highly recommend you dont use these guys. 16 days to get a f******g bar end mirror - rediculous. Whilst I'm at it, 3 weeks and counting to get Rizoma Clip Ons from Adrenlin Motor Sales and 10 days so far to get sproket cover and crank case cover from Spareshack. Scottoiler - 48 hrs delivery!!!!!!!!!!!!!! whats wrong with these suppliers so they just not like repeat business??? crazy

:Furi ous:

muthaducka · 07-04-2009, 04:39 PM

I've found poor communication to be a common failing of many suppliers and the negative effect severely under-estimated.

It really gets on my needle - nothing worse than 'radio silence'. I just tried phoning them for the crack - voicemail!

GL with finding a speedy alternative

07-04-2009, 04:49 PM

its a joke, just don't get how someone stays in business when they never answer the phone, I am in the process of cancelling the orders and starting again, not going to get back the 2-3 weeks I've been waiting for stuff though, to top off the faster by desgin guy hasn't even put the order though according to my back statement - AAAAAAAAAAAAAAAAAaaahhhhhhhhhhhhhhhhhhhhhhhhhh

muthaducka · 07-04-2009, 05:13 PM

I'd phone my card company and put a blocker on the value quoted from the company (find registered company address on companies house) and then order from somewhere else.

Make sure your cancellation is sent by email.

There are some silver clip-ons advertised in the for sale section as a speedy 'in stock' solution.

07-04-2009, 05:17 PM

just got an email response, apparently he's just posted off 'replacement' mirror this alvo - yea right moe like forgot to do it in the first place!!

06-05-2010, 04:44 PM

More crap service by FBD - people don't use this company. I fogot about the run around they gave me the first time I should've done a search on UMOC before spending more money with them. Its the same old story - no product, no anser to my calls and no reply to emails and to rub salt in the wound they are still and have been even yesterday trading on ebay. Absolut joke

06-05-2010, 04:58 PM

I'm in a simmilar position. Ordered some alpinestars boots from... Germany, Fc Moto. I couldn't find it here. That was well over 3 weeks ago and silence. What a crap.

06-05-2010, 05:12 PM

If they don't get in touch I'm going to issue a claim, not bothered that its over a small amount I am sick of this company taking the ****. I can issue the claim myself so its not a problem to do - relaively straight forward.

30-03-2009, 07:06 PM	#1
littlejimmy12 Guest Posts: n/a	Faster by Design - anyone know them? Anyone used these guys, orderd some bar end mirros from them 9 days ago and apart from a generic email order confirmation nothing has turned up. Knowone answers my phone calls, returns my messages or replies to my emails. Now starting to think I;ve been ripped off anyone had a previous dealings??

07-04-2009, 04:39 PM	#9
muthaducka Registered User Join Date: Nov 2008 Location: Surrey Bike: M1200R Posts: 62	I've found poor communication to be a common failing of many suppliers and the negative effect severely under-estimated. It really gets on my needle - nothing worse than 'radio silence'. I just tried phoning them for the crack - voicemail! GL with finding a speedy alternative __________________ If you're not 1st, you're last....

07-04-2009, 05:13 PM	#11
muthaducka Registered User Join Date: Nov 2008 Location: Surrey Bike: M1200R Posts: 62	I'd phone my card company and put a blocker on the value quoted from the company (find registered company address on companies house) and then order from somewhere else. Make sure your cancellation is sent by email. There are some silver clip-ons advertised in the for sale section as a speedy 'in stock' solution. __________________ If you're not 1st, you're last....

30-03-2009, 09:53 PM	#2
dlloyduk Guest Posts: n/a	Not had any dealings with them but they are a mate of someone on here I recall. I.ll do a search round and see if I can find who it is.

30-03-2009, 09:54 PM	#3
littlejimmy12 Guest Posts: n/a	nice one cheers

30-03-2009, 09:55 PM	#4
dlloyduk Guest Posts: n/a	Here you go. http://www.ukmonster.co.uk/monster/s...esign+discount

30-03-2009, 10:01 PM	#5
dlloyduk Guest Posts: n/a	Try PM'ing Roberto and ask if he can help out. I,m not sure if he is still around or not as he has not logged on for quite a while.

31-03-2009, 10:28 AM	#6
littlejimmy12 Guest Posts: n/a	Well thats 10 days since I handed over my hard earnt dosh to these guys and nothing has turned up!! no answer to the many calls and no responses to many messages and emails. Either there is something seriously wrong with thier coms or I've been ripped off.

31-03-2009, 02:29 PM	#7
littlejimmy12 Guest Posts: n/a	call from the Danny the owner today, apologetic and as a token of goodwill is sending out a more expensive mirror. a happy end

07-04-2009, 04:49 PM	#10
littlejimmy12 Guest Posts: n/a	its a joke, just don't get how someone stays in business when they never answer the phone, I am in the process of cancelling the orders and starting again, not going to get back the 2-3 weeks I've been waiting for stuff though, to top off the faster by desgin guy hasn't even put the order though according to my back statement - AAAAAAAAAAAAAAAAAaaahhhhhhhhhhhhhhhhhhhhhhhhhh

07-04-2009, 05:17 PM	#12
littlejimmy12 Guest Posts: n/a	just got an email response, apparently he's just posted off 'replacement' mirror this alvo - yea right moe like forgot to do it in the first place!!

06-05-2010, 04:44 PM	#13
littlejimmy12 Guest Posts: n/a	More crap service by FBD - people don't use this company. I fogot about the run around they gave me the first time I should've done a search on UMOC before spending more money with them. Its the same old story - no product, no anser to my calls and no reply to emails and to rub salt in the wound they are still and have been even yesterday trading on ebay. Absolut joke

06-05-2010, 04:58 PM	#14
Qba Guest Posts: n/a	I'm in a simmilar position. Ordered some alpinestars boots from... Germany, Fc Moto. I couldn't find it here. That was well over 3 weeks ago and silence. What a crap.

06-05-2010, 05:12 PM	#15
littlejimmy12 Guest Posts: n/a	If they don't get in touch I'm going to issue a claim, not bothered that its over a small amount I am sick of this company taking the ****. I can issue the claim myself so its not a problem to do - relaively straight forward.