slug

Contrary to my recent post....
The way I understand the single track article is that the warranty is a seperate contract which is between the purchaser/owner and the manufacturer. The dealer acts as an "agent" of the manufacturer. So it would appear that you do need to persue the maunufacturer and/or find an "agent" who is sympathetic and will champion your cause.

In my case the dealer I am using did not supply the bike but they are dealing with the warranty issue. Apparantly they will do the work and then bill DUK for the parts and labour.

Unoffically I have heard of a number of Ducati dealers who are currently dealing with similar issues. DUK and the dealers are not stupid they can see the bigger picture and they know there is a problem and they are rectifying the faults, IMO they have therefore acknowledged the problems and have set a precedent by agreeing to fix other bikes.
You should be able to state this precedent and get the work done.

Dont give up