Simply outstanding!!
A couple of weeks back I filled out their web form asking if it was possible to purchase a new fabric sleeve for my 'New York Chain' which spent the first ten years of it's life in a damp lock up being chewed and probably Pee'd on be resident Mice and so was in a very sorry state.
The next day there was an email in my inbox saying a new sleeve had been sent out F.O.C. with expedited UPS shipping from their U.S. headquarters.
In just over a week it arrived at my house- Wow!!
