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yep until u need some warranty work and then they feck u in the eye. slightly off topic but I recently sent a lovely letter to the MD at ducati uk praising the service that i had received from ducati insurance. a gem of words and i expect in today's day and age pretty damn unusual. I got no response at all. for an "italian"ish company they really do seem to be a pretty horrible bunch. monti from maranelllo is lovely in comparison.
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