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I would highly recommend him too, in fact he straightened my wheel for me and lent me a spare wheel in the meantime to keep me on the road.
However the downsides are:
He cannot do Ducati warranty work.
He really is out in the middle of nowhere with no facilites to speak of or public transport (and it's in the wrong direction for my commute unfortunately).
He doesn't have a fleet of bikes to lend me (Riders have so far lent me 4 different bikes).
So at the moment it's far more convenient to do what I did, which is have the service and warranty work all done in one day and borrow a brand new Harley to ride into the office (which creates a bit of interest).
As soon as the warranty benefit is finished I will be using Rich as Riders are on some sort of "work creation" scheme I reckon whereas Rich is clearly thoroughly trustworthy.
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