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Ooooh yeah...emoto.
Bad experience here too. I daresay my husband will be along to tell you his emoto tale too. Their customer service is absolutely non existent. They are so incredibly rude it's unreal.
On the plus side, he did eventually get a refund, long after they said they'd credited the account and only after the credit card company got involved.
I would never order anything from them and would only advise others not to either.
I'm amazed they haven't gone out of business to be honest.
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