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Originally Posted by crust
Ring up another dealer and ask them or the price of a filter - usually £7 - £10, then oil, usually £40 for 4 litres shell Advance, then phone them up and complain.
Get an explanation of their racketeering, mention that UKMOC are curious as to how they justify these ridiculous prices.
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Totally agree - get back on to them straight away - if labour is free, then your first service should cost around £45 - mine did (at P&H Crawley), and I got a job sheet to show exactly what should have been done... what were they doing for 3.5 hours???
As crust said, this could be a simple mistake... made by someone simple?
xxx